Your privacy matters to us

We may collect personal information that you voluntarily provide through our website forms, including:

• Name
• Email address
• Phone number
• Organization name, if provided
• How you would like to help, such as donation inquiry, volunteering, corporate partnership, mentorship, community sponsorship, or general inquiry
• Any information you include in your message

We may also collect basic website usage information through standard website tools, such as browser type, device type, pages visited, and general interaction data. This information helps us understand how visitors use the website and improve the user experience.

We may use the information you provide to:

• Respond to your questions or inquiries
• Follow up about volunteer, mentorship, sponsorship, or partnership opportunities
• Communicate with individuals or organizations interested in supporting our mission
• Improve our website, outreach, programs, and services
• Maintain internal records related to inquiries and community engagement
• Protect the security and integrity of our website

We do not sell your personal information.

At this time, our website does not directly process online donations or collect payment information.

If online donation processing is added in the future, payment information may be processed securely through a third-party payment provider. Benevolent Hands would not store full credit card numbers or banking information directly on the website unless otherwise stated in an updated Privacy Policy.

We may share limited information with trusted service providers who help us operate the website, manage communications, process inquiries, or provide technical support.

These service providers may only access information needed to perform their services.

We may also disclose information if required by law, court order, legal process, or to protect the rights, safety, or security of Benevolent Hands, our website visitors, or others.

If you submit an inquiry form, we may contact you using the email address or phone number you provided.

You may request that we stop contacting you by reaching out to us directly at the contact information listed below.

Our website may use cookies or similar technologies to improve site performance, understand visitor behavior, and enhance the user experience.

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Our website is intended for general audiences and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website. If we become aware that information has been submitted by a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

We take reasonable steps to protect information submitted through our website from unauthorized access, misuse, loss, or disclosure.

However, no website, internet transmission, or digital storage system can be guaranteed to be completely secure. By using our website, you understand that information submitted online carries some level of risk.

We retain inquiry information only as long as reasonably necessary to respond to inquiries, maintain records, support organizational operations, or comply with legal obligations.

When information is no longer needed, we may delete, archive, or securely dispose of it.

Our website may contain links to third-party websites, services, platforms, or resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of any external websites they visit.

You may contact us to request that we:

• Update your contact information
• Remove your information from our inquiry records, where appropriate
• Stop contacting you
• Answer questions about how your information is used

We may need to retain certain information if required for legal, security, or legitimate organizational purposes.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us: